A refund will be considered only if the return request is
made within 7 days of placing an orderand only If the product is
duplicate,damaged or the quantity varies.
The return will be processed only if:
1) It is determined by us that the product was not damaged while in your possession
2) The product is not different from what was shipped to you
3) The product is returned to us in its original condition
In case of recieving of damaged/defective items please
report the same to our Customer Care team. The request will be entertained only
once we have checked and determined the same at our own end. This should be
reported within 7 days of delivery of the products to you.
In case you feel that the product received is not same as
it is shown on the website or as per your expectations, you must bring it to
the notice of our customer service within 24 hours of receiving the product.
The Customer care team after looking into your complaint will take an
To request a refund, simply e-mail us on email@example.com with
your purchase details within seven (7) days of your purchase. Kindly include
your order number (sent to you by email/message after ordering) and tell us why
you’re requesting a refund.Refunds are being processed after customer care team
validate and analyze the issue, but it will only show in your bank account only
when the product comes back to our warehouse.Once the refund is processed we
will intimate you through e-mail and text message with the refund transaction
To complete your return/refund, we will need a receipt or
proof of purchase from you.
The refund will only be only possible if the product is unused, undamaged, and is with the original packaging and with the receipt and the invoice. Only when the product will reach our warehouse we will refund you your amount as decided.
NOTE : For a refund, the name of the customer must be the same as registered(Imerbela) account name and bank account name, Customer must send a cheque photo or passbook photo for a refund with Adhaar Card or PAN card.
For query mail us at firstname.lastname@example.org