Shipping Policy

Shipping Policy

After an order is placed, we ship the products through leading courier services to ensure that the shipment is delivered to your doorstep safely and securely and in estimated time frame. Standard delivery time for an order to get delivered is 6 to 12 working days. To ensure perfect delivery experience, we may contact you by call to confirm your delivery address  and pin code. If at the time of delivery you believe that the parcel is not in good condition or the product inside may have been damaged in transit or has been tampered, kindly don’t accept the delivery and report the same to our customer care team at imerbela.care@gmail.com If  possible take some pictures of the parcel from different angles and attach them while reporting our team. This will help us raise a case with our delivery partner and ensure you get your replacement material by the earliest. Actual delivery time may differ from estimated time frame because of some uncontrollable situations like weather, availability of product, address issues, government restrictions. In case delivery address in ODA(Out of delivery Area),then you may have to collect the parcel from courier office. Courier office address and contact number will be provided by our customer care team. For any queries you can contact us on +91-7224888445 or mail us at imerbela.care@gmail.com.